ReturnLogic：2022假日购物季退货10个处理技巧（英文版）（14页）.pdf

1、 To Help You Prepare for the Black Friday-Cyber Monday Returns Rush 10 Tips42%3%Starting with BFCM(Black Friday Cyber Monday),the holiday season is fast approaching.With the holidays come new shoppers exploring your store for the first time and repeat customers buying more.Whats not to love?With the

2、 rush of new sales and new shoppers comes a lingering wave the wave of returns.However,returns dont have to be a bad thing.In fact,they can be the biggest reason you thrive during the holiday season if youre prepared.Which is why weve put together 10 tips to help you stay above water during the retu

3、rns rush and 2022 holiday season.Enjoy!If youre not prepared,returns can turn holiday cheer into holiday woes.Luckily,were here with some best practices to make sure youre set up for success this holiday season!By the Numbers During the holidays,online purchases are returned at double the rate of in

4、-store purchases.All in all,about 1 out of every 8 sales ends up as a return during the holidays.Only 10%of those returns make it back on the shelves.Not to mention,returns are expensive.Factoring in labor,transportation,warehouse costs,etc,the costs of returns are projected to go up 7-10%this holid

5、ay season.Put another way,on average,returns cost retailers 2/3 of the original price of the product.Before we dive into tips to help you thrive during the holidays,lets talk about why preparing your post-purchase systems and ecommerce operations matters.of Holiday ReturnsThat Are RestockedNOT RESTO

6、CKEDRESTOCKED2/3 of costs are lost on each product returned90%10%Return Policies arent something you set and forget.They should be dynamic and shaped based off feedback from your team and from your shoppers.Tip 1For the Holidays in particular,shoppers need time.Shoppers could be out of town,they cou