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1、How AI Agents and Tech Will Transform Health Care in 2026December 2025BOSTON CONSULTING GROUP|BCGXHOW AI AGENTS AND TECH WILL TRANSFORM HEALTH CARE IN 2026 2From its start as a rules-based machine learning technology,AI has evolved and,through GenAI,acquired the ability to follow instructions that g
2、enerate new content and new insights.Now,with the emergence of AI agents that can autonomously plan and execute tasks with minimal human oversight,were seeing an explosion of opportunities in health care.As the technology becomes increasingly integrated into health care ecosystems,we expect the mark
3、et for AI in health care to expand rapidly.Change of this magnitude requires critical adjustments on many fronts.Successful AI innovators follow the 10-20-70 rule,which holds that a company should dedicate 10%of its effort to algorithms,20%to technology and data,and the remaining 70%to people and pr
4、ocesses.This emphasis is crucial because change management is difficult to get rightand successful transformation depends on people.As health care roles and work evolve,AI agents should enhance and augment the human workforce.But organizations should start planning now for the workforce they will ne
5、ed in five years,including upskilling current workers and redesigning their roles to meet the requirements of evolving organizational structures.How organizations manage these changes will drive their impact on value.The assessments offered here by 14 experts at BCG and BCG X of the challenges and o
6、pportunities facing the industry represent a broad and diverse range of perspectives on how digital technology,and especially AI,will shape health care in 2026.Heres a snapshot of what to look for in the coming year.As 2026 unfolds,health care organizations are embracing artificial intelligence tech