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1、Executive Briefing ENTERPRISE AI:PRACTICAL STEPS FOR TELCOS TO ADDRESS CUSTOMER NEEDS In the first report in this series we identified the most promising opportunities for telcos to serve enterprise AI needs.This follow-up research focuses on the practical steps telcos must take to execute,different

2、iate and deliver impact for enterprises adopting AI.Enterprise Platforms Jonas Topp-Mugglestone,Consultant|jonas.topp-|December 2025 Kindly supported by:ENTERPRISE AI-PRACTICAL STEPS FOR TELCOS TO ADDRESS CUSTOMER NEEDS|DECEMBER 2025 STL Partners EXECUTIVE BRIEFING 2 Foreword Methodology This report

3、 presents insights from a recent research programme,comprising:In-depth interviews with fourteen senior decision-makers across communications service providers,wholesale connectivity infrastructure providers and data centre operators.Global AI enterprise survey(August 2025):Targeted survey of 303 en

4、terprise artificial intelligence(AI)decision-makers,primarily from organisations with 1,000 employees across North America,Europe,the Middle East and Central Asia,covering industry verticals including retail,financial services,professional services,manufacturing and healthcare.Quantitative forecast

5、of AI-driven traffic on telecom networks(2025 to 2028),informed by interview insights,survey findings,secondary research and STL Partners proprietary datasets.The research goal was to understand how AI is impacting the telecoms industry and to identify key monetisation opportunities for operators.Th

6、is is the second report in a two-part series.It focuses on practical recommendations for realising telco opportunities in enabling enterprise AI,while the first report focused on identifying and contextualising the opportunities.Editorial independence This report has been prepared by independent con