At Gravity , we are committed to providing a secure and private platform for our customers. We do this by implementing a layered security approach that covers All data, both in transit and at rest, is encrypted by default. We use modern encryption standards to secure data as it moves in and out of our systems. When data is stored on our cloud providers, it is also encrypted, protecting sensitive information. We use a multi-tenanted architecture and a sophisticated algorithm to ensure that data is isolated from other customers. This algorithm, which is maintained and tested constantly, protects against data leakage and maintains data integrity. use multi-factor authentication for their work-related accounts and a secure password vault, LastPass, to manage unique, strong passwords. We audit this annually and immediately remove access for any departing employees. we have a modern Intrusion Detection and Prevention System (IDS/IPS) that monitors our network 24/7. Gravity primarily uses U.S. based third party cloud service providers, and we do not maintain any on-premise data centers. This means we do not have direct access to the physical storage media (HDDs/SSDs) that hold customer data. Our cloud providers have strict policies for end-of-life hardware, which include wiping and mechanically shredding drives. We handle very minimal Personally Identifiable Data (PID), such as names and email addresses. Our internal processes are aligned with the General Data Protection Regulation (GDPR). When a customer discontinues their subscription, their data is removed and exported as requested. We keep audit logs for a period of two years. Our revenue is mainly generated from our Order Management Module and Delivery Module. Certain customer contracts may provide for fixed monthly subscription fees, while others provide for volume-based transaction fees, calculated based on the volume of transactions incurred, typically measured in the unit of purchase order, shipment, container or flight. Unit price is fixed within each volume quantity interval and explicitly stated in the contract. Generally, customers are invoiced on a monthly or quarterly basis, with payment terms typically requiring them to pay within 30 to p p q o ss e u sn s n sqns pxe m s n u p a sp oo the incoming quarter, and the cash received before services rendered is recorded as deferred revenue development is needed. These projects are billed separately on a per-Manday basis, reflecting the specialized effort involved in aligning customer systems with Gravity's platform. This hybrid approach ensures both scalable platform access and flexibility for customized implementation needs. Gravity's customer base has traditionally comprised Logistics Service Providers (LSPs), who play a crucial role in promoting and implementing our technology platform across the end-user customers? ecosystems. Gravity operated a small but focused sales and marketing team responsible for crafting brand messaging, managing the corporate website, and developing online content. Senior leadership also supports brand awareness through participation in key industry events, including high-profile global trade conferences attended by Gravity leverages its partnerships with LSPs as a growth engine. LSPs routinely onboard their own end-user customers-ranging from multinational brands to humanitarian organizationsonto Gravity's technology platform. This referral-driven model enables Gravity to scale efficiently, embedding Gravity's technology
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2026-07-30
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