知识研究所：零售和酒店业生成式人工智能雷达报告（英文版）（12页）.pdf

1、GENERATIVE AIRADARRETAIL AND HOSPITALITY2|Generative AI Radar Retail and hospitalityExternal Document 2024 Infosys Limited Generative AI Radar Retail and hospitalityGenerative AI is still new,yet enterprises are already exploring its transformative potentialThis year will bring further developments

2、in generative AI,as organizations familiarize themselves with this transformative technology.So where are they now?Through this study we aimed to uncover how companies use generative AI,how much they spend on it,how its being rolled out,and where it makes an impact.We looked at 3,000 companies acros

3、s 12 industries:Automotive Consumer packaged goods Energy,mining,and utilities Financial services Healthcare High tech Insurance Life sciences Logistics and supply chain Manufacturing Retail and hospitality TelecommunicationsMany companies told us they are already spending significant sums of money

4、and are set to spend more this year.However,this pattern isnt the same across sectors.In this data book,we highlight how retail and hospitality compare with the rest of the pack.All data used in this data book are from Generative AI Radar North America,Europe,and APAC.Generative AI Radar Retail and

5、hospitality|3External Document 2024 Infosys Limited Generative AI spending is growing for retail and hospitalityGenerative AI spending by retail and hospitality companies expected to grow rapidly in 2024Retail and hospitality generative AI spending growing,albeit slower than many Retail and hospital

6、ity companies expect their generative AI spending to increase 88%in 2024.Retail and hospitality generative AI spending$0$200$400$600$800Reported spendExpected spendSpending in millions(USD)$694$369Industry spending88%Expected generative AI spending growth in 2024 by industryTelecommunicationsRetail