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艾睿铂(AlixPartners):2025家居行业消费者情绪指数报告:家居装饰vs消费意愿(中译版)(28页).pdf

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1、2025 Consumer Sentiment Index|HomeHow a stagnant housing market is translating to refreshed home spendingDcor vs.Desire|Consumer Sentiment Index:Home2Homes have become increasingly unaffordable for many people,with a combination of high prices and stubbornly high mortgage rates.Existing home owners

2、are stuck in their homes,unable to upgrade or downsize to meet their current needs and new buyers are locked out entirely.Its a challenging backdrop for the Home sector,but the 2025 AlixPartners Home Consumer Sentiment Index shows opportunities around key trends,particularly a desire for peoples hom

3、es to reflect their aspirations and identities.In brief:Young shoppers want to love retailersYounger generations are largely confined to refreshing their apartments or rentals,but we see desire for expert input and designer appeal around their first big home purchases:52%of Gen Z want help finding p

4、roduct,near Millennials(55%)and above Gen X(49%).Over half of the generation reared on product drops and social activationsGen Zare interested in loyalty programs,and 43%want early or first access.Meanwhile,Millennials want all these things the most of any gen.Older shoppers prioritize service and i

5、ndustry stalwarts like MacysBaby Boomers are still an important consumer segment in Home Decor and have the financial wherewithal to demand additional features and personal service that comes at higher price points.43%want personalized help finding product,but loyalty programs and digital touchpoint

6、s matter less to this cohort that values in-person help.Department stores like Macys that can cater to multiple categories at once remain a firm favorite.Price isnt everything;consumers are highly aspirationalDespite a confluence of macro-driven price pressures(inflation,tariffs,supply chain disrupt

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根据《2025消费者情绪指数:家居》报告,以下为全文关键点: 1. 房地产市场停滞导致家居消费需求下降,但消费者对家居的个性化需求增加。 2. 年轻一代消费者更注重产品选择和设计师品牌,对忠诚度计划和早期购买机会感兴趣。 3. 老龄消费者更重视服务和行业老牌企业,如梅西百货。 4. 尽管价格压力存在,但消费者仍优先考虑质量和工艺。 5. 实体店体验成为不同行业的关键差异化因素。 6. 智能融资可以帮助解决资金紧张的消费者问题。 7. 毫无疑问,消费者渴望升级到更好的产品,即使在持续的价格压力和资金紧张的情况下。 8. 家居消费者对产品质量和价格匹配最为重视。 9. 消费者对支付方式、租赁或拥有方式以及融资的可用性不太重视。 10. 消费者对免费送货和退货、快速送货和退货最为重视。
年轻一代的购物偏好" 如何抓住消费者心?" 如何应对高利率与高房价?"
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