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SSON:2024财务共享服务的未来研究报告:趋势&洞察(中译版)(24页).pdf

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1、Sponsored by:FUTURE OF FINANCE SHARED SERVICES:TRENDS&INSIGHTSSEPTEMBER 2024Future of Finance Shared Services:Trends&Insights SSON 20242The Current State of Finance Shared Services Procure-to-PayAutomation,AI,and AnalyticsCompliance ComplicationsOrder-to-CashAutomation EverywhereCustomer-Centric O2C

2、Navigating O2C Metrics&KPIsRecord-to-ReportFrom Manual Spreadsheets To Centralised Digital SolutionsLeveraging AI and Generative AI in the R2R ProcessFurther Centralizing Tax And Statutory ReportingReal-Time or On-Demand ClosingThe Future of Finance Shared ServicesTable of Contents 3Bethany BrownCon

3、ference Producer&Junior EditorSSON Digital SSON 2024458991011121718202223Future of Finance Shared Services:Trends&Insights SSON 20243F&A is the leading function to be centralized with IT&HR a close second.In fact,the 2024 State of the Shared Services&Outsourcing Industry report highlighted Purchase-

4、to-Pay(P2P),Record-to-Report (R2R),and Order-to-Cash(O2C)as the most commonly provided services within the industry.Despite finance processes being some of the first to be integrated into shared service models,decades after the first SSC was launched,there is still work to be done.When building your

5、 next transformation strategy it is important to examine what the“future of finance”might look like and how exactly your finance shared services can be organized to meet it.Echoing key trends throughout the business landscape,finance functions are experiencing a shift from automation to autonomous,c

6、atalyzed by AI.Cutting-edge technology has given rise to the idea of the Autonomous Enterprise,a high level of automation that combines AI,automation,and data analytics to enable straight-through-processing.As organizations develop to achieve this level of efficiency,finance functions are becoming e

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本文主要讨论了2024年财务共享服务的发展趋势和洞察。文章指出,尽管财务流程是最早整合到共享服务模型中的,但仍有许多工作要做。在构建下一个转型策略时,重要的是要考虑“未来财务”可能的样子,以及如何组织财务共享服务以满足这一未来。 文章强调,自动化和数据结合使用,使组织能够减少人工接触点,同时不损害可见性,这为组织带来了新的灵活性和准确性。尽管创新技术比以往任何时候都更易于获得,但成本仍然是关键焦点。 文章还指出,采购到支付(P2P)、记录到报告(R2R)和订单到现金(O2C)是共享服务中最常见的服务。在P2P中,自动化、人工智能和分析是关键的焦点领域,而在O2C中,客户中心的O2C和报告与分析是未来的关键趋势。 此外,文章还讨论了如何利用人工智能和生成性人工智能在R2R过程中实现自动化,以及如何进一步集中税收和法定报告。最后,文章指出,实时或按需关闭将是未来财务共享服务的趋势。
财务共享服务如何实现自动化? 数据分析和AI在财务共享服务中的作用是什么? 财务共享服务如何应对合规挑战?
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