1、CoverResearch IntelligenceThe Digital Workforce:Powering Business TransformationOctober 2024Krungsri ResearchContentsContentsIntroduction3Getting to know the digital workforce4Impacts of the digital workforce on enterprises9Impacts of the digital workforce on employees12Case studies from companies o
2、r organizations utilizing a digital workforce15Case studies from the banking industry17Krungsri Research view19References21DisclaimerUnless explicitly stated otherwise,this publication and all material therein is under the copyright of Krungsri Research.As such,the reuse,reproduction,or alteration o
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6、ribe UsFor research subscription,In a world where technology is rapidly changing,organizations in many countries have adopted Digital workforce”or software-based agents that can perform tasks automatically to improve efficiency and reduce operational costs.Although digital workforce cannot completel
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