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Mulesoft:零售和消费品行业数字化转型现状报告(英文版)(13页).pdf

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1、1The state of digital transformation for retail and consumer goodsIn collaboration with Deloitte DigitalI N S I G H T S F R O M T H E 2 0 2 2 C O N N E C T I V I T Y B E N C H M A R K R E P O R TT H R O U G H T H E I N D U S T R Y L E N S73%44%R E P O R T2Executive letterDigital agility is essential

2、 to successful transformation,allowing retail and consumer goods companies to drive innovation at scale,deliver new projects faster,and exceed ever changing customer expectations.Those companies that can build a foundation of digital agility will be best positioned to adapt to change quickly without

3、 being slowed by IT or operations bottlenecks.A modern strategy that combines integration,API management,and automation is central to achieving digital agility,enabling companies to easily connect and integrate the data,applications,and devices that meet customers where they are.We are now entering

4、the era of the composable enterprise.This allows anyone to draw from existing digital capabilities when building new products and services without having to start from scratch every time.Such an approach increases digital agility by easing the pressure on IT and freeing up time for innovation at a t

5、ime when consumer behaviors are quickly changing and retail and consumer goods companies need to adapt faster than ever.YUSUF LAWAL,MANAGING DIRECTOR AND API&INTEGRATION LEADER FOR CONSUMER INDUSTRY,DELOITTE CONSULTING LLPINSIGHTS FROM THE 2022 CONNECTIVITY BENCHMARK REPORT3What youll find in this r

6、eportMuleSofts seventh annual Connectivity Benchmark Report,in partnership with Vanson Bourne,was produced from interviews with 1,050 IT leaders across the globe(of which 134 came from the retail and consumer goods sector).We conducted an online survey between October-November 2021 across the United

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本文主要讨论了零售和消费品行业的数字化转型现状。主要观点包括: 1. 数字化转型对于零售和消费品公司至关重要,能够推动创新,快速交付新项目,满足不断变化的客户期望。 2. 数字化转型失败的成本很高,零售和消费品IT决策者认为如果数字化转型项目未能成功完成,他们的组织平均可能损失640万美元。 3. IT部门在按时交付项目方面面临挑战,43%的项目去年得以完成,而51%的项目未能按时完成。 4. 安全性和治理是集成用户体验的主要障碍,47%的IT决策者表示难以集成端到端用户体验。 5. 零售和消费品公司越来越多地暴露内部资产和组件以供重用,46%的公司正在使内部软件资产和组件可供开发者重用。 6. 使用API的公司声称,38%的收入来自API和相关实施,高于所有行业的平均水平(35%)。 7. 零售和消费品公司必须能够以结构化和安全的方式现代化其应用环境,以解锁数据的价值,并快速适应不断变化的消费者偏好。
零售和消费品公司如何通过API实现数字化转型? 零售和消费品公司面临哪些数字化转型的挑战? API如何帮助零售和消费品公司提高收入和客户满意度?
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